Meet Our Facilitators
Scott Henderson
(Bachelor of Science, Master of Arts - Psychology)
Our Training Manager/Account Manager, Scott is a registered psychologist with a solid background as an educator. He has worked as a lecturer in psychology, behavioural science and research at the Universities of Sydney and Western Sydney. Lecturing for six years at both undergraduate and postgraduate levels, his expertise includes such areas as leadership, teams and group dynamics, communication and body language, persuasion techniques, stress, and workplace satisfaction.
Since 1999, his work in the corporate sector has spanned the spectrum from industrial psychologist to coach and corporate trainer. As head of BSI’s assessment division, Scott is responsible for the delivery of a wide range of psychometric tests. In 2004 he became a certified Master Coach in Behavioural Coaching and he continues to coach both individuals and teams at all levels within the companies with which he works.
His unique perspective of inter- and intra-personal understanding compliments the delivery of his training programs and ensures a rigorous and scientific approach to each participant’s growth and development. He has delivered training throughout Australia and New Zealand including courses in Customer Service, Team Building and Team Integration, Communication, Leadership and Management, Performance Management, Coaching, Conflict Resolution, Sales and Key Account Management, Time and Stress Management, Decision-Making and Professional Presentation Skills.
Scott has a reputation of being a lively and entertaining speaker.
Gina Frampton
(BA LLB, Graduate Diploma - Journalism)
Gina is a lawyer, editor and published journalist. She graduated in law at the Universities of Cape Town and Sydney and worked first in industrial law and then in commercial litigation. She later studied Journalism at the University of Technology, Sydney, and continues to write as a freelance journalist.
Gina developed an interest in the plain language movement and worked as a freelance editor and proof-reader.
This work led to corporate training in the legal, banking and financial sectors where she helps in the development of style guides and communication standards.
Her interest in language evolved through a love of, and curiosity about, the writing process. She also developed a fascination with changes in communication styles at all levels of professional and personal life. That has led her to observe more closely the impact of communication tone and style on both intra-office morale and on the effectiveness of interaction with clients.
She is a passionate trainer and brings a very warm energy to workshops. She believes that helping people to recognise their own writing voices and to know the strengths and weaknesses of their writing style powerfully affects their communication skills.
Colin Walter
(B Com Hons Ind & Org Psychology) (H Dip Labour Law)
Colin has a degree in Industrial and Organisational Psychology, and spent the first part of his career involved in Labour Law holding a senior position in Industrial Relations at Firestone in South Africa. He then took up a position as public relations manager, and later left formal employment to pursue entrepreneurial interests that took him through North America, Scandinavia and Asia and included roles in adult education.
Since arriving in Australia a decade ago, Colin has been actively involved in researching, producing and marketing conferences and training workshops, having founded a successful company. Colin now brings to BSI a mix of entrepreneurial flair and a keen grasp of organisational development dynamics.
"I love finding organisations or groups who are confronting very specific issues and then finding a solution that exactly meets those needs in a measurable, constructive way. Finding the right solutions and facilitating true behavioural change is highly motivating..." Colin
Colin is also one of our Account Managers.
Rachel Hill
(BA honours degree, a Diploma in Management Studies)
Is a Management Consultant specialising in Resource Solutions. Rachel has over 17 years experience in Human Resource Management with a specific background in Recruitment & Selection.
She has worked "both sides of the fence" in terms of working in-house as a Resource Manager for several large blue chip corporations - Managing the Recruitment Agency relationship, agency fees and Preferred Supplier Agreements; she has also worked, as a Recruitment Consultant for specialised agencies so knows the industry & the players well.
She now "bridges the gap" between Agency and Corporate. Helping large corporations to find solutions for their recruitment methodology, spend, suppliers, fee agreements and campaigns by designing & delivering resource solutions that meet both strategic & business objectives.
Currently specialising in the Senior Recruitment and EVP arena Rachel’s key strength is that she is both service and revenue focused and believes all resource initiatives should:
- Provide great value for money for the client
- Deliver what they promises to do for the candidate
- Enhance the client’s bottom line, by providing an excellent Return on Investment
Rachel is currently completing her MBA in Australia. She is an Accredited Member of the RSCA, has a passion for people, and keeps abreast of the latest recruitment market trends, new initiatives and thinking from the US and UK.
Grant Kitchen
(BA Dramatic Arts, Post Graduate Diploma of Performing Arts and Camera Skills, Certification Workplace training and Assessment)
Grant is a professional actor with 12 years acting experience. He has
appeared in various stage plays throughout Sydney. In 2005 Grant’s 12 year
acting career took a sudden turn when he met a motivating mentor who
convinced him he would make an inspirational speaker/facilitator. As a result
Grant now develops corporate training workshops, his niche market,
presentation skills, rapport building, customer service, team building, and
communication skills.
Grant utilises his extensive acting skills and possesses great charisma, passion and
enthusiasm when facilitating/presenting. He has worked extensively in the financial sector with
organisations such as: Professional Investment Services, National Institute of Accountants and
The Association of Certified Charter Accountants of Australia and New Zealand (ACCA).
Grant’s acting career has been based around the internationally recognised Stanislavski
Technique (method acting) - which he incorporates into his dynamic and unique style of
facilitating.
Guy Williams
(Bachelor of Education, Master of Adult Education and Training)
Guy has been involved in adult education and training for the past 13 years and has worked in England, Japan, Australia and the Middle East. Guy worked for the University of Technology from 1990 to 1996 and while with them was posted to Kuwait to oversee the setting up of a training resource facility for the Kuwait Navy. He designed and delivered training programs for both the officers and raw recruits in, among other things, the areas of management, leadership and team involvement.
He completed his Masters in Adult Education and Training at Sydney University. Prior to working with BSI, Guy was a freelance trainer for a number of different organisations both in Sydney and Brisbane. Guy’s expertise is in the areas of: Sales, Customer Service, Account Management, Communication, Team Building, Leadership and Management.
Guy has been involved in music and drama for a number of years and his ability to perform, entertain and keep an audience motivated has made his sessions both highly memorable and invaluable.
