Leadership and Management Training

(Each session is 4 hours)

SESSION 1 Leadership and Effective Business Relationships
Introduction to DiSC
Understanding your individual style
Understanding others
Working with your strengths and weaknesses
Reading others using DiSC
Adjusting your style in order to become more effective

SESSION 2 The Differences between Leadership and Management
What is leadership?
What is management?
The principles of management
The principles of leadership
When to lead and when to manage
Understanding your management style
Understanding the style of others

SESSION 3 Principles and Strategies of Leadership
Emotional vs. cognitive leadership
Articulating values and beliefs
Achieving consistency between values and behaviour
Inspiring a shared vision
Selling the benefits of common goals and shared vision
Enabling others and encouraging collaboration
Taking initiative - opportunities to for change and improvement
Building credibility
Sustaining high morale

SESSION 4 Situational Leadership
Varying approaches to leadership
Leadership traits vs. style
Blake & Mouton Managerial Grid
Situational Leadership
Developmental levels
Four leadership styles
Directing, Coaching, Supporting and Delegating
Leadership - an integrated model
Analysing your team

SESSION 5 Delegation                                               
Delegation as a development tool
How to and how not to delegate
What to delegate
When to delegate
Selecting the appropriate person to delegate to
Understanding where the responsibility and authority lies
Following up and creating accountability
Making delegation attractive to the delegate

SESSION 6 Managing Change            
Responsibilities of change agents
Building change management competencies
Selecting the right change management style
10 step change management model
Communicating change
Individual responses to change
Dealing with resistance to change
Managing redundancies

SESSION 7 Strategic Planning and Decision Making
The planning process - steps to success
Where are we now?
Barriers to success
Preferred scenario
How this could be achieved
Short term and long term planning
Effective decision making
Encouraging quality thinking
Creating buy-in
From decision to action

SESSION 8 Innovation, Creativity and Lateral Thinking
The limitations of argument and adversarial thinking
De Bono’s 6 Thinking Hats
The power of parallel thinking
Increasing productivity in meetings
Systematic vs. occasional use of the hats
Lateral thinking tools - increasing innovation
Harvesting ideas


Level 1, 34 Hunter Street, Sydney 2000
DX 10121 Sydney Stock Exchange
T +61 2 9216 4000
F +61 2 9231 5900
E consulting@bsiconsulting.com.au
W www.bsipeople.com
ABN 17 119 046 730