Team Management and Team Dynamics Training

(Each session is 4 hours)

SESSION 23
Building Successful Teams
Components of a team
Why teams do and do not work
Making your team work
What skills are necessary for a successful team?
Building a successful team - the teaming process
Different roles with the team
Increasing cooperation and support
How to get the best out of difficult team members

SESSION 24
Problem Solving
Defining the problem
Describing the desired state or goal
Analysing potential causes
Identifying possible solutions
Brainstorming tools
Selecting the best solution - weighted criteria
Developing and action plan - gaining buy-in
Implementing the solution and evaluating progress

SESSION 25
Conflict Resolution
Capitalising on diversity
What is conflict and confrontation?
Constructive conflict
Managing disagreements and conflict
Strategies that work!
Reading the situation
Knowing your outcome
Getting to Win/Win


Level 1, 34 Hunter Street, Sydney 2000
DX 10121 Sydney Stock Exchange
T +61 2 9216 4000
F +61 2 9231 5900
E consulting@bsiconsulting.com.au
W www.bsipeople.com
ABN 17 119 046 730